Questions, answered plainly.
About cabs
Are the cab fares fixed?+
Airport and local packages have shown indicative fares. Outstation prices depend on the route, days and vehicle; we confirm the final quote on WhatsApp before you travel.
What is included in an outstation quote?+
We show the vehicle rate and driver allowance. Tolls, state tax and parking are additional unless your written quote says otherwise.
How is one-way cab billing handled?+
A one-way journey includes the vehicle's driver-return component. The estimator shows an indicative range and your WhatsApp quote confirms it.
Can I book an IGI pickup from Gurugram?+
Yes. Share your terminal, pickup time, flight number and passengers on WhatsApp so we can recommend the right vehicle.
When do I pay?+
We confirm availability and the fare first. Payment terms are shared with your confirmed booking, not assumed from this enquiry.
About flights
Can you find a lower fare than an online app?+
We compare practical options and fare rules, but cannot promise a lower price. We will explain the choices before you pay.
Do you help with date changes?+
Yes, we can help check airline fare rules and change options for tickets booked through us. Airline charges and fare differences may apply.
Can you arrange group flights?+
Yes. Send passenger count, sector and approximate dates; group inventory and payment deadlines are confirmed by the airline.
Are fares live on this page?+
No. Flight fares move quickly, so every flight request is quoted directly on WhatsApp.
When is payment due?+
Only after you approve the flight and fare conditions. The exact deadline depends on the airline and booking.
About hotels
Can you arrange early check-in?+
We can request it, but it is always subject to the hotel's availability and policy.
Do shown hotel ideas guarantee availability?+
No. Stays are suggested by mood; we confirm real availability and cancellation terms before payment.
Can you book for a family or group?+
Yes. Tell us room count, ages of children and any accessibility needs so the room plan is clear.
Will breakfast and taxes be included?+
Your WhatsApp quote will state the room basis, taxes and any extras separately.
What is the cancellation policy?+
It follows the selected supplier or hotel's policy. We share it before confirmation.
About trains
Do you guarantee Tatkal tickets?+
No. Tatkal inventory is controlled by Indian Railways and cannot be guaranteed. We can assist with planning and authorised booking channels.
Are you an IRCTC agent?+
We assist with bookings through authorised channels; availability and final ticketing remain subject to railway rules.
Can you book for a pilgrimage group?+
Yes. Share the group size, stations and dates so we can advise realistic class and connection options.
Can you arrange onward cabs?+
Yes. We can include station pickup and local travel in the same WhatsApp plan.
How are refunds handled?+
Railway and supplier rules apply. Any refund estimate is only confirmed after the booking details are reviewed.
About buses
Which bus routes do you assist with?+
We help source practical Volvo, sleeper and seater options from Delhi and Gurugram for popular North India routes.
Can you arrange a private bus?+
Yes. Tempo Travellers, mini buses and 45-seaters can be quoted based on route, duration and group size.
Are berth choices guaranteed?+
They depend on operator inventory at confirmation. We will share the available layout before payment.
Can you arrange pickup near Gurugram?+
Tell us your locality and route; we will suggest the closest practical boarding point or a private pickup.
What happens if an operator changes a service?+
Operator schedules and policies apply. We will help you understand the options for bookings arranged through us.
About SafarWay
How do I get a quote?+
Send the essential trip details on WhatsApp. We reply with a practical quote and the conditions that apply.
Is this a live booking website?+
No. SafarWay is a travel desk: every enquiry is checked by a person before you confirm or pay.
How quickly will I hear back?+
We aim to respond in minutes on WhatsApp, but availability checks and complex itineraries can take longer.
When do I pay?+
Only after your plan, price and supplier conditions are confirmed. Payment terms are supplied with the final quote.
Can I cancel after confirmation?+
Cancellations follow the relevant airline, hotel, transport operator or supplier policy. We share the applicable terms before you confirm.
Do you have a physical office?+
Yes. Dahiya Tour & Travels is based in Palam Vihar, Gurugram, and the office is open 8 am to 10 pm, all 7 days. Calls are answered 24/7; the full address is in the footer.